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Privacy Policy

Last updated: January 28, 2026

BeeCrow, LLC ("we", "us", or "our") operates the ServerPulse application and website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address
• Name (optional)
• Password (encrypted)

Server Monitoring Data

To provide our monitoring service, we collect:

• Server hostnames and IP addresses you configure
• Server metrics (CPU, memory, disk, network usage)
• Service status and uptime data
• Alert configurations and notification preferences

Usage Data

We automatically collect:

• Device information (device type, operating system)
• App usage patterns and feature interactions
• Crash reports and error logs (via Sentry)
• Analytics data (via PostHog)

2. How We Use Your Information

We use the collected data for:

• Providing and maintaining the Service
• Sending monitoring alerts and notifications
• Improving our Service and user experience
• Communicating updates and service-related notices
• Providing customer support
• Detecting and preventing fraud or abuse

3. Data Storage and Security

Your data is stored on secure servers provided by Cloudflare. We implement industry-standard security measures including:

• Encryption in transit (TLS/SSL)
• Encryption at rest
• Regular security audits
• Access controls and authentication

4. Third-Party Services

We use the following third-party services:

• Sentry - Error tracking and crash reporting
• PostHog - Product analytics
• Cloudflare - Hosting and CDN
• Stripe - Payment processing
• Resend - Email delivery
• Crisp - Customer support chat

Each service has its own privacy policy governing their use of your data.

5. Data Retention

We retain your personal data only for as long as necessary to provide the Service and fulfill the purposes outlined in this policy. Server monitoring data is retained for 30 days by default, or longer based on your subscription plan.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of marketing communications
• Withdraw consent at any time

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal data, please contact us.

8. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us